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Anca Chifu

Anca Chifu

Principal Product Manager & Product Builder

Amsterdam, NL / Javea, ESanca.chifu@gmail.com+31 627 538 396linkedin.com/in/anca-chifu

Product leader with 15+ years of experience building complex digital products across enterprise and consumer spaces. Specialising in analytics platforms, data-heavy UX, and AI-native product strategy. Known for bringing clarity to ambiguous problems and delivering measurable outcomes at scale.

Work Experience

Principal Product Manager

ServiceNow

2020 – Present

Amsterdam, Netherlands

  • Delivered a new in-platform analytics experience across multiple visualisation types, enabling self-service usage at enterprise scale — driving platform adoption to 1B+ active users with 117% growth in content creation over six months.
  • Led complex charting framework migration with a focus on risk management and quality — reducing defects from legacy customisation by ~15%.
  • Defined caching strategies and system improvements to achieve page load times under 5s, followed by a further 50% reduction on large datasets.
  • Shaped AI-native product direction, using AI as a strategic thought partner to bridge UX and technical feasibility — contributing to a company-wide shift toward decision-oriented, assistive experiences.

Product Manager & Product Roles

Ipsos Interactive Systems

2008 – 2020

Netherlands

  • Led product for a consumer-facing market research platform (Ipsos iSay), transforming it into an interactive experience — increasing survey completion by 5%, improving panel retention by 8%, and boosting organic recruitment by 1%.
  • Owned product direction for a sampling methodology tool covering quota selection, deduplication, fraud detection, and completion forecasting — automating ~95% of previously manual processes.
  • Progressed from junior product roles to Senior PM over 12 years, owning roadmap strategy for survey and analytics platforms used globally.
  • Led user research initiatives and translated insights into product strategy across cross-functional agile teams.

Key Achievements

1B+

Active users

117%

Content creation growth

~95%

Processes automated

50%

Load time reduction

Skills

Product Strategy95%
Cross-team Leadership92%
Systems Design90%
User Research & Discovery88%
Data-informed Decisions85%
UX for Data Products82%
AI & Automation Strategy80%
SQL & Analytics72%

Core Competencies

Clarity in complexityPlatform thinkingOutcome-driven executionSystems thinkingCustomer empathyProduct Ops mindsetRisk managementContextual frameworks

Education

Bachelor's Degree

Your University

Field of study · Graduation year

Interests

  • Outdoors & hiking with family
  • AI & automation exploration
  • Building side projects
  • Connecting with people