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Anca Chifu

Anca Chifu

Principal Product Manager & Product Builder

Amsterdam, NL / Javea, ESanca.chifu@gmail.com+31 627 538 396linkedin.com/in/anca-chifu-25b0b537ancachifu.usfirstapp.com

Product strategist with 15+ years of experience. Specialising in defining product vision and direction for complex, data-heavy platforms — translating ambiguous market opportunities into clear strategy, aligning senior stakeholders, and driving execution across cross-functional teams at scale. Deep expertise in analytics, AI-native product strategy, and platform thinking. Known for bringing clarity to hard problems, making high-stakes decisions with conviction, and shaping long-term roadmaps that balance business impact with user outcomes.

Work Experience

Principal Product Manager

ServiceNow

2020 – Present

Amsterdam, Netherlands

  • Defined the product direction for the AI-native Platform Analytics space — not retrofitting AI into existing workflows, but reimagining the experience from the ground up: where intelligence is the interface, not a feature added on top.
  • Defined and shipped an in-platform analytics experience used by 1M+ users (on the path to 1B+) across 13k customers including the majority of the Fortune 500 — spanning multiple visualization types and enabling self-service reporting and dashboard creation at enterprise scale, driving 117% growth in content creation.
  • Led the migration from a legacy charting framework to a modern visualization library — delivering a zero-disruption transition with full backward compatibility and reducing defects by ~15%.
  • Drove system-level caching and performance optimizations that cut initial load times to under 5s with a further 50% improvement — making large-scale dataset interaction viable for end users.
  • Drove full WCAG 2.2 compliance across dashboards and charts — defining accessibility requirements, partnering with engineering to implement inclusive design patterns, and ensuring enterprise analytics met global accessibility standards.

1M+

Active users

13k

Customers

117%

Content creation growth

50%

Load time reduction

Product Manager & Product Roles

Ipsos Interactive Services

2008 – 2020

Bucharest, Romania

  • Led product development for a consumer-facing market research platform (Ipsos iSay), transforming it from a static presentational site into an interactive experience for survey participation and reward redemption — increasing survey completion by +5%, panel retention by +8%, and organic recruitment by +1%.
  • Owned product direction for a sampling methodology tool covering quota selection, deduplication, fraud detection, and completion forecasting — significantly improving data accuracy and automating ~95% of processes.
  • Led the Product Management team for 3 years, driving product strategy and end-to-end implementation of the sampling and panel website modules — managing complex stakeholder relationships across LATAM, India, EU, US, and South America, all operating on a shared global platform.

~95%

Processes automated

+8%

Panel retention

+5%

Survey completion

+1%

Organic recruitment

Skills

Working Strengths

Clarity in ComplexityOutcome-driven ExecutionCustomer EmpathySystems ThinkingProduct Ops MindsetAI as a Strategic Partner

Tools & Stack

Claude Code · Cursor · v0Next.js · React · Supabasen8n · VercelFigma · Miro · DovetailAmplitude · FullStory · SQLLinear · Dragonboat · SAFe

Builds & Experiments

Kookxtra

Co-founder · Product Ops

KidSpot

Vibe Coding · Next.js

Transcript Insight Tagging Tool

React · Discovery

Ndlovu Youth Programme

NGO · ServiceNow

Education

Faculty of Economic Cybernetics, Statistics and Informatics

Academy of Economic Studies in Bucharest

2006 – 2012

Faculty of Finance, Insurance, Banking and Stock Exchange

Academy of Economic Studies in Bucharest

2010 – 2012

Interests

  • Outdoors & hiking with family
  • AI & automation exploration
  • Building side projects
  • Connecting with people